Shipping Info

Basic Shipping Polices


> Orders received will be processed within 24 hours with an email of confirmation during work days.
> Orders on Friday will not be delivered on weekends.

In order to ensure that your package is properly delivered and that you received your package in time, we hope that when you filling in the address, you can ensure the correctly of your address input, including the correct initials, phone number, street number, building or apartment number and route information. It is important for the express that can be delivered in time. If the address information provided is incorrect or incorrectly at the time of purchase,our any questions pls contact us by sales@unbeatengroup.com

We offer free shipping to all countries up to 1.5KG
When your payment is completed, we will ship it within 2 business days. If the items is out of stock, we send a e-email to tell you and remarks the delivery period.
When your order has been shipped, you will receive an email with tracking information.
Express usually has customs tax issues for some countries,but we have stock in EU, US, China, pls select ship from to free tax, In that case. Please contact with us if any tax questions sales@unbeatengroup.com

At last, when you receiver the items at first, you should check the integral of the package, you need to notice if have any damage. If have something damage, you need check the items is in a good conditions and contact us as soon as possible.

Fulfilment By Amazon & Local Warehouses


> You may noticed some of our products have the FULFILMENT BY AMAZON logo on the page, that means we have stocks of that item in amazon warehouses, and they will be arranged and sent out using Amazon delivery service, in SPECIFIC COUNTRIES including America,and most of EU countries. Don't worry if your address is not included, we ship most of the orders by DHL, UPS or FedEx, which takes 4-6 days to arrive. Drop us a line if you are not sure.
> By using FBA and local warehouses, the delivery time will be shorter and customs problems will be easier.

Fulfilment By Amazon - Supported Countries
Don't worry if your address is not included, we ship most of the orders by DHL, UPS or FedEx, which takes 3-5 days to arrive. Drop us a line if you are not sure.

Supported Country: US, Germany, Japan

Company: Shenzhen UNbeaten Electronics Technology Co.,Ltd

Address: B1027 10th Floor, Tianhui Building,Donghuan 1st, Longhua Street, Longhua District, Shenzhen, China

Email: sales@unbeatengroup.com

Phone: +86 13826106281

Hours: Mon - Fri From 9 AM To 6 PM CST